HELP FILE
Please review and check to see that you meet the minimum system requirements and that you have the equipment you need before downloading GoToMyPC. Please note that GoToMyPC does not support Chromebooks.
System requirements for Windows
| Operating system | Windows 7 or later |
|---|---|
| Server | Windows 2008R2 or later |
| Processor | 2.4GHz or more |
| RAM | 2GB or more |
| Internet | DSL or better |
| Internet bandwidth | 10 Mbps or more |
| Browser | Internet Explorer (latest version) Mozilla Firefox (latest version) Google Chrome (latest version) |
| Additional software | JavaScript |
System requirements for Mac
| Operating system | Mac OS X 10.11 (El Capitan) or later |
|---|---|
| Processor | 2.4GHz Intel processor (Core 2 Duo) |
| RAM | 1GB |
| Internet | DSL or better |
| Internet bandwidth | 10 Mbps or more |
| Browser | Safari (latest version) Mozilla Firefox (latest version) Google Chrome (latest version) |
| Additional software | JavaScript |
System requirements for iOS
| Devices | iPad 2 or later |
|---|---|
| iPhone 5 or later | |
| Operating system | iOS 10 or later |
| Internet | "Always on" internet connection (WiFi recommended) |
| Additional software | Free GoToMyPC app from the Apple Store |
System requirements for Android
| Devices | Android phone or tablet |
|---|---|
| Operating system | Android 4.2 or higher |
| Processor | 1Ghz CPU or higher |
| Internet | WiFi or cellular 4G/3G connection |
| Additional software | Free GoToMyPC app from the Google Play Store |