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How do I use one-time passwords?

    One-Time Passwords (OTPs) offer an additional level of security that can protect you while you are using public terminals that may have keyboard loggers or other keystroke-capture hardware or software installed. This system ensures that a discovered password is useless to the person who discovers it.

    One-Time Passwords are a combination of 6 words that are generated in a numbered list. Once you've enabled One-Time Passwords, you will be prompted to enter one after you enter your access code each time you access your host PC. Note that your administrator may require that you use One-Time Passwords. This feature cannot be used in conjuction with the Share Access feature.

    Mac users can access Host PCs with One-Time Passwords enabled. The One-Time Password feature is not currently available on Mac hosts.

    Enable One-Time Passwords

    1. While physically present at your host PC, right-click the system tray icon and select Preferences.
    2. Under the Authentication tab, click Enable OTPs.
    3. Select the number of One-Time Passwords to generate (min. of 10, max. of 99) and click OK.
    4. Enter the access code for your host PC and click OK.
    5. Select a font size and click Print.
    6. Verify your list of One-Time Passwords has printed and click Close. You will be prompted to enter a One-Time Password the next time you access your host PC from a client computer.

    Access your Host PC using One-Time Passwords

    1. Go to www.GoToMyPC.com and log in to your account.
    2. Click the Connect button next to the computer your wish to access.
    3. If prompted, click Yes or Grant to download the GoToMyPC Viewer.
    4. When prompted, enter the host PC's Access Code and click OK.
    5. When prompted, enter one of your 6-word One-Time Passwords and click OK.

    Generate a new list of One-Time Passwords

    1. From your host PC, right-click the system tray icon and select Generate One-Time-Passwords.
    2. Select the number of One-Time Passwords to generate (min. of 10, max. of 99) and click OK.
    3. Enter the access code for the host PC and click OK. The new list of One-Time Passwords generates.
    4. Select a font size and click Print.
    5. Verify that your list of One-Time Passwords has been printed and click Close.
    Results:
    Note: You can generate a new list of One-Time Passwords at any time while you still have OTPs available. Should you use all your OTPs before generating a new list, you will have to return to your host PC to generate a new list or to disable One-Time Passwords.

    Disable One-Time Passwords

    1. While physically present at your host PC, right-click the system tray icon and select Preferences.
    2. Under the Authentication tab, click Disable OTPs.
    3. Click Yes on the warning dialog box.
    4. Enter the access codes in the Change Access Code box, and then click OK.
    5. On the GoToMyPC Corporate Preferences dialog box, click OK.
    Results:
    Note: To help protect your security, you will be required to change your access code for your host PC anytime you disable the use of One-Time Passwords.
    Article last updated: 17 October, 2022