HELP FILE

The standard GoToMyPC connection relays via our public servers. Direct Connection removes the relay to GotoMyPC servers, allowing a direct connection between the two PCs using the same encryption.

Important: Direct Connection is not available when connecting to a Mac.

Enabling Direct Connection

  1. On the host, go to the system tray and click the GoToMyPC icon
  2. Click Preferences.
  3. Under the Connection tab, choose from the following:
    Option Description
    Allowed between Any Two Computers Allows a direct connection to be established between any client and Windows host.
    Only Allowed within Your Network Allows a direct connection between any a client and a host that is in the same network.
    Not Allowed Disables Direct Connection.

     

  4. Click OK.

Result

Your new connection settings are set. Your connection status can be one of the following:

Option Description
Not In Session The host is not being accessed.
Establishing The host is attempting to make a direct connection with a client.
Connected to another computer The host is connected to a client
Connected within your network he host is connected to a client in the same network.
Disabled Direct Connection is disabled.

Direct Connections and firewalls

You may see prompts from the host side firewall. You must allow the GoToMyPC Viewer access to use the Direct Connection feature. For more information, see Firewalls and GoToMyPC.