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How do I configure Security Time-Out?

For security reasons, GoToMyPC will disconnect you if there is no keyboard or mouse activity for a certain period of time. The default setting for Pro and Personal users is 15 minutes, the maximum value is 9999 minutes.

Configure security time-out on Windows

  1. In your computer system tray, right-click the GoToMyPC icon and select Preferences:
  2. In the Security tab, you can change the minutes of inactivity before GoToMyPC disconnects you. Click OK.
  3. If you are on a Corporate account, the maximum time-out setting is managed by your administrator.

Configure security time-out on Mac

  1. Open GoToMyPC.
  2. Click GoToMyPC and select Preferences.
  3. Select the Security tab.
  4. Set the minutes of inactivity before GoToMyPC disconnects you.
  5. Click Apply Changes.
Article last updated: 27 March, 2023