GoToMyPC WebAccess
GoToMyPC introduces GoToMyPC WebAccess, a faster and more stable solution to access your host computer, share your screen and transfer files.
When you log into your GoToMyPC account for the first time, our welcome message will highlight what’s new and guide you through how to get started.
- accessing your files is easier, and possible without starting a remote session
- you can now start a session directly from your browser, downloading the application is not necessary anymore
- the screen sharing connection is more stable
- the look and feel is updated
Frequently Asked Questions
- How can I remotely access my GoToMyPC WebAccess host computer and initiate a session?
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From the
My Computers page, choose the computer you want to access and select
Connect. In order to establish the connection, you need to grant permission for
GoToMyPC WebAccess to acces your computer.
Note: If a Mac or PC's status is Offline, then you are not able to access that host.
- How do I navigate and manage files on GoToMyPC WebAccess using the built-in file manager?
- From the My Computers page, choose the computer you want to access and select Manage Files.
- What is the process for changing the access code on GoToMyPC WebAccess?
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The process for changing the access code on GoToMyPC WebAccess is the same we had in the classic GoToMyPC version. That is:
- On your host computer, right-click the GoToMyPC icon in the system tray (Windows) or select the GoToMyPC icon in your menu bar (Mac).
- Select Change Access Code.
- Enter your email and password and select Next.
- Enter and confirm your new access code and select OK.
- Why do I see two GoToMyPC entries in my Programs and Features list, and what is their purpose?
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If you install GoToMyPC, it automatically installs the well-known classic and the new GoToMyPC WebAccess version. Both of these appear in your Windows’ Programs and Features list, and they are important to provide the latest experience and performance of GoToMyPC.
- Can I switch between the classic and GoToMyPC WebAccess version of GoToMyPC? If so, how can I do that?
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Absolutely! Following it’s release, GoToMyPC WebAccess is the default view in GoToMyPC. If you choose not to participate, simply disable the ”Use the new GoToMyPC” Switch Control at the top right corner, and you will be able to use the previous version of GoToMyPC again.
- What are the minimum system requirements for using GoToMyPC?
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Please refer to our guide, What are the system requirements for using GoToMyPC?
Note: : On Mac computers, GoToMyPC WebAccess requires macOS 10.13 or later
- How do I install the GoToMyPC WebAccess host computer software on Windows and Mac?
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To use GoToMyPC WebAccess you only need to install GoToMyPC – this installs the GoToMyPC WebAccess app in the background, so it does not require any additional action from your side.
To learn more about installing GoToMyPC on Windows and Mac, please refer to our guides:
- How can I uninstall GoToMyPC WebAccess from my computer? Can I choose to uninstall only the GoToMyPC WebAccess version?
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If you wish to use the classic version of GoToMyPC, you do not need to uninstall GoToMyPC WebAccess: simply disable the ”Use the new GoToMyPC” Switch Control at the top right corner.
If you want to uninstall GoToMyPC from your computer entirely, follow the below steps:- Select the Start menu on the Control Panel.
- Choose Add and Remove Programs, Programs and Features, or Uninstall a Program.
- Find GoToMyPC in the application list.
- Select Change/Remove or Uninstall.
- Do I need to download anything to access GoToMyPC WebAccess?
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You only need to install GoToMyPC, which includes GoToMyPC WebAccess too.
- How do I gain access to GoToMyPC WebAccess?
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GoToMyPC WebAccess is the default view when opening GoToMyPC. In order to access it, GoToMyPC does not require any additional action from your side.