The Experience Optimizer feature checks your internet speed and the current load of your host and/or client computer at the beginning of each remote session. It then automatically adjusts the session settings to optimize your remote session experience.

You can enable and disable the feature under Preferences in the GoToMyPC application.

How it works

If you enable the feature on a Windows computer, your remote session starts with your default settings while the test runs for about 30 seconds in the background. All the necessary adjustments are automatically made at the end of the test. If you have poor internet connection, GoToMyPC might turn off your audio or change your display resolution to provide the service in the optimal quality.

What do the performance settings mean?

• High
  • Highest resolution with 24-bit colour
  • Highest Audio quality
• Medium
  • Audio quality is reduced to low
  • Wallpaper is disabled
  • Effects are disabled
  • Only the border of the window is displayed while it is being dragged
• Low
  • The same as Medium, but audio is completely switched off
  • Screen resolution is reduced to 1024*768
  • Color depth is reduced to 8 bits (256 colors)
• Auto
  • Automatically adapts stream quality to the highest level the bandwidth of the connection can support.