How to Send a File to a Customer
LogMeIn Rescue Technician Console
Follow this procedure to send a single file to a customer via LogMeIn Rescue.
You can only send one file at a time.
- On the Chat console, click the Send File button.
The Open dialog box is displayed.
- Select the file you want to send to the customer and click Open. The customer is prompted to save the file.
- Ask the customer to choose a location and click Save. The file is saved to the customer's chosen location.
An MD5 fingerprint is generated and communicated to both the technician and the customer in the log.