HELP FILE

How to Put a Session on Hold

LogMeIn Rescue Technician Console

A session can remain On Hold for 14 days.

  1. On the Session List, select the session you want to place on hold.
  2. Click the Hold button.

    Hold

    The session remains in your Session List with the status On Hold.

Any active remote control sessions will close when you place a customer On Hold. To restore the session, select it and click Start.