HELP FILE

How to Join a Collaboration Session

LogMeIn Rescue Technician Console

With Technician Collaboration, multiple technicians can simultaneously support a single customer. Technicians can improve problem resolution by inviting online and available technicians from inside or outside their Rescue organization to an Active session.

Collaboration is by invitation only.

  1. You can now participate in the session. The Lead Technician has ultimate control over your permissions during the session.