How to Add an Individual Predefined Reply or URL
LogMeIn Rescue Technician Console
- From the Tools menu, select Manage Predefined Replies. The Manage Predefined Replies tab is displayed in the Technician Console workspace.
- On the Predefined Replies or Predefined URLs tab, click Add New. The Add New Predefined Reply form is displayed.
- Give the reply or URL a short Name.
- Type the text of the reply or the URL in the Content box. All content is text only. Formatting is not available. Note: You can also enter an FTP address.
- Click Save.
You can send the predefined replies and URLs via the Chat panel.