External Content Portal
LogMeIn Rescue Administration Center
Add a link to any source of information that may help technicians do their job, such as a Knowledge Base, documentation, or other valuable support material. Technicians will see a link added to the menu in the upper-left corner of the Technician Console interface.
- On the Organization Tree, select the Technician Group you want to work with.
- Select the Settings tab.
- Under Content Portals, go to External Content Portal.
- Select Show link in Tech Console menu to activate the feature.
- Enter the Link name as you want it to be shown in the Technician Console.
- In the Link opens new window at box, enter the URL of the site that will be opened when the link is clicked in the Technician Console.
- Save your changes.