Controlling How Your Technicians Collaborate With External Technicians
LogMeIn Rescue Administration Center
Define whether the members of a Technician Group will be able to invite external technicians, and more.
|Goal||Setting or Location in Administration Center|
|Define whether the members of a Technician Group will be able to invite external technicians||Technician Group > Organization tab > Permissions > Invite external technicians|
|Define whether members of a Technician Group can invite anyone or only approved external technicians||Technician Group > Organization tab > Permissions > Invite external technicians > anyone can be invited / only approved |
Tip: To make an external technician or group available to a specific technician or group, drag their name tag to the appropriate technician or group on the Organization Tree.
Note: IP controls set in the Administration Center do not apply to external technicians.
|Control how technicians are able to invite external technicians to a session||Technician Group > Settings tab > Connection method for external technician invitations. For maximum flexibility, select all options. For maximum control, only allow technicians to invite external technicians via email sent through Rescue servers. |
Invitation settings impact the tabs available on the Invitation to External Technician dialog box under Connection Method.