FAQ

Can I use Rescue to support LGfL computers?

Issue

Objective

Environment

Procedure

Answer

LogMeIn and the London Grid for Learning (LGfL) have cooperated to create a special authenticated version of LogMeIn Rescue that Support Technicians and Support Provider companies can use to connect into the LGfL 2.0 network and offer help to educational organizations.
For complete details and set-up instructions, see the following PDF document: LogMeIn Rescue and LGfL 2.0 – Authentication System Set-up Guide.

Cause

Resolution

Additional Information