HELP FILE

Compare Join Methods

GoToWebinar lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, the browser-based Web App, or your phone or tablet.

When you join a webinar, the features and tools that are available to you will vary depending on various things (like your operating system or web browser type). See below to learn more about the different join methods, as well as the differences between join methods.

Available join methods

There are 3 basic ways that you can join a session, as shown below.

Instant Join app Desktop app Mobile apps
No download required – Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer Desktop app required – Join from software downloaded onto your Windows or Mac computer Mobile app required – Join on the go from your mobile phone or tablet

Benefits:

  • Get into session quickly and easily

  • Join from almost any computer, even if not compatible with the desktop app

Benefits:

  • Access the full suite of features and tools

  • Use the full Control Panel to facilitate meetings

Benefits:

  • Join sessions on the go with one click

  • Present content using a virtual whiteboard (iPad only)

Resources:

Resources:

Resources:

Which method will I join with?

If you join using a computer, then the way that you will be launched into session will vary depending on your operating system and web browser. Use the chart below to see which method you will use. Learn more about system requirements.

Operating System Google Chrome Mozilla Firefox Other browsers

Compatible with the desktop app:

  • Windows 7 or later
  • Mac OS X 10.9 (Mavericks) or later

Desktop app*

Computer audio

Phone audio

Desktop app*

Computer audio

Phone audio

Desktop app*

Computer audio

Phone audio

Not compatible with the desktop app:

  • Windows Vista or earlier
  • Mac OS X 10.8 or earlier
  • Linux/Ubuntu
  • Google Chrome OS

Instant Join app

Computer audio

Phone audio

Instant Join app

Phone audio only

Not available

* If the desktop app doesn't download properly, the attendee will automatically be launched into session using the Instant Join app instead.

Join Methods: Feature comparison chart

The features that are available to you will vary depending on how you join!

In addition, Web App features will vary depending on your web browser and mobile app features will vary depending on your operating system.

    Desktop app Web browser Mobile apps
Session features Join a session (attendee) Yes Varies by browser Yes
Join a session (panelist) Yes No Yes
Host a session (organizer) Yes No No
Be promoted to co-organizer Yes No No
Audio Connect via mic and speakers (VoIP) Yes Varies by browser Yes
Connect via telephone (PSTN) Yes Yes Cellular plan required
Be muted upon joining Yes Yes Yes
Screen and content sharing View the Presenter's screen Yes Yes Yes
Share your screen Yes No Varies by device
Share multiple screens Yes No No
Share screen in "screen clean" mode Yes No No
Share an application Yes No No
Share a video Yes No No
Share a real whiteboard Yes No No
Share content from a virtual whiteboard No No Varies by device
Share content from the cloud No No Varies by device
Webcams Share your own webcam Yes No Varies by device
View shared webcams Yes

Varies by browser

Varies by device
Hide webcams Yes Yes Varies by device
In-session features and tools Ask questions Yes Yes Yes
Take keyboard and mouse control Yes No No
Use drawing tools Varies by operating system No No
Raise your hand Yes Yes Yes
Download handouts Yes Yes Yes
Take polls Yes Yes Yes