FAQ

How do I accept or reject quotes in the Corporate Billing Portal?

The Corporate Billing Portal is a self-service site that allows billing contacts of "corporate" accounts to manage their billing and subscription(s) with a LogMeIn representative. Billing contacts can log in directly at https://link.logmeininc.com/corp-billing or click Go to Billing from the My Account page to accept or reject sales quotes online in the Corporate Billing Portal.

Note: A quote will expire within 7 days of being sent if it has not yet been accepted or rejected by the customer.

Corporate Billing Portal Quote Review

How to Accept a Quote

  1. Log in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.
  2. Go to My Account and locate your desired quote, then click Review.
  3. Review LogMeIn's Terms and Conditions, then click Accept to proceed.
  4. Review the quote details for accuracy, then click Proceed to Payment.
  5. Review all of your Payment Profile information, and add or update the following as needed:
    • Admin Contact (this creates a new/updates an existing admin in the Admin Center, and assigns a seat to that admin for each product in the quote)
    • Payment Method
    • Billing Address
  6. When ready, click Save and Proceed to Service Order.
  7. Review your Service Order Details for accuracy, then click Place Service Order to accept the quote.
  8. A confirmation email that includes a receipt is sent to your billing contact email address. You can click Continue to return to the My Account overview.

How to Reject a Quote

  1. Log in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.
  2. Go to My Account and locate your desired quote, then click Review.
  3. Review LogMeIn's Terms and Conditions, then click Accept to proceed.
  4. Review the quote details for accuracy. If you do not wish to proceed, click Reject Quote.
  5. When prompted, enter comments for rejecting this quote, then click Send.
  6. Once you return to the My Account page, you can click Review to check the status of your rejected quote in the left menu, or contact your customer service representative to send you a new quote.