Set up Prompt ai to identify user location
Here's how set up Prompt ai to pull end user location from Azure AD or a supported ticketing service (currently Samanage, ServiceNow, or ManageEngine ServiceDesk Plus).
To use Samanage, ServiceNow, or ManageEngine ServiceDesk Plus:
- While logged in at https://www.getprompt.ai/, go to Integrations > Identity and Access.
- Select Use your ticketing service.
- Save your changes.
To use Azure AD:
- While logged in at https://www.getprompt.ai/, go to Integrations > Identity and Access.
- Select Use Azure AD.
- Enter the following data from your Azure AD instance:
- Client ID
- Client Secret
- Tenant
- Save your changes.