FAQ

Why is the screen blurry when I use Remote Control?

Issue

Objective

Environment

Procedure

Answer

While controlling your host computer, pull down the toolbar at the very top of the screen.  Click View, then Match Resolution.  This should clear up any blurriness.

Note:
If the monitor/video card on both machines do not support the same resolutions, you will see black or white bars across the screen portion that is overlapped by the mismatched screen resolutions.

Cause

Resolution

Additional Information