FAQ

Why is LogMeIn saying my password is too short?

Issue

Objective

Environment

Procedure

Answer

When an Access code is setup, we ask for at least 8 characters.  The Access Code you create gets stored as a Windows password.  This means that it is subject to any password policy on the computer/domain (if in a work environment).

For assistance with this error, you will have to contact your Administrator and get the password complexity requirements for your domain.

Cause

Resolution

Additional Information