FAQ

Why does LogMeIn charge sales tax?

Issue

Objective

Environment

Procedure

Answer

In the United States

In accordance with local tax laws, LogMeIn must charge sales tax to customers located in the following states:

  • Alabama
  • Arizona
  • Colorado
  • Connecticut
  • Hawaii
  • Illinois
  • Indiana
  • Kansas
  • Louisiana
  • Maine (RemotelyAnywhere & Network Console only)
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • New Jersey
  • New Mexico
  • New York
  • Ohio
  • Pennsylvania
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Washington D.C
  • Wisconsin

Outside the United States

EU

LogMeIn must charge VAT to EU customers without a valid VAT number. Exceptions: In the UK and Ireland, LogMeIn is obligated to charge tax to all customers, in accordance with local tax laws.

India

LogMeIn must charge tax to Indian customers without a valid Service Tax number, in accordance with local tax laws.

Japan

LogMeIn must charge Consumption Tax to customers from Japan, in accordance with local tax laws.

South Africa

LogMeIn must charge tax to customers from South Africa, in accordance with local tax laws.

Australia

LogMeIn must charge Goods and Services Tax (GST) to customers from Australia, in accordance with local tax laws.

For More Information

Contact your LogMeIn Account Manager or support representative.

Cause

Resolution

Additional Information