FAQ

Whitelisting and LogMeIn

Issue

Objective

Environment

Procedure

Answer


We suggest you allow the LogMeIn URLs listed below to ensure that LogMeIn services are able to connect.

Recommended URLs

Important: For information about SaaS products offered by GetGo, Inc., a subsidiary of LogMeIn, Inc., visit this page.
  • *.logmein.com, *.logmein.eu –  LogMeIn's main site
  • *.logmeinusercontent.com and *.browse.logmeinusercontent.com –  For files stored and shared using the LogMeIn Pro Files feature
  • *.logmeinrescue.com, *.logmeinrescue.eu – Powers the LogMeIn Rescue service
  • *.logmeinrescue-enterprise.com – Powers account-specific Rescue features (should only be whitelisted by enterprise accounts)
  • *.logmein-gateway.com – Part of the LogMeIn Rescue service
  • *.accounts.logme.in – Site allowing login to LogMeIn services
  • *.hamachi.cc – Powers the LogMeIn Hamachi service
  • *.internap.net –   Powers updates to multiple LogMeIn products
  • *.internapcdn.net – Powers updates to multiple LogMeIn products
  • *.LogMeIn123.com, *.LogMeIn123.eu – Site used to connect to a LogMeIn Rescue technician
  • *.123rescue.com – Site used to connect to a LogMeIn Rescue technician
  • *.support.me – Site used to connect to a LogMeIn Rescue technician
  • *.join.me – LogMeIn's screen sharing service
  • *.boldchat.com, *bold360.com – LogMeIn's service for adding chat to websites
  • *.logmeininc.com   LogMeIn's corporate website
  • *.meldium.com  LogMeIn's team password management offering 
  • *.lastpass.com*.lastpass.eu  LogMeIn's leading password management solution for personal and enterprise use
Remember: For information about SaaS products offered by GetGo, Inc., a subsidiary of LogMeIn, Inc., visit this page
Note: This includes sub-domains for these domains, so it is advisable to use wildcard rules wherever possible when you whitelist or block any LogMeIn service on your network.  The client-to-host connection uses peer-to-peer connections, encrypted within a 256-bit AES tunnel. The services themselves communicate using port 443 (HTTPS/SSL) and port 80, so no additional ports need to be opened within a firewall. 

IP Ranges

We do not recommend explicit IP whitelisting of LogMeIn ranges. If URL whitelisting is not feasible, refer to the list of LogMeIn IP addresses.

LogMeIn IP Ranges

CIDR Notation Numeric IP Range Netmask Notation
63.251.34.0/24 63.251.34.0 - 63.251.34.255 63.251.34.0 255.255.255.0
63.251.46.0/23 63.251.46.0 - 63.251.47.255 63.251.46.0 255.255.254.0
64.74.17.0/24 64.74.17.0 - 64.74.17.255 64.74.17.0 255.255.255.0
64.74.18.0/23 64.74.18.0 - 64.74.19.255 64.74.18.0 255.255.254.0
64.74.103.0/24 64.74.103.0 - 64.74.103.255 64.74.103.0 255.255.255.0
64.94.18.0/24 64.94.18.0 - 64.94.18.255 64.94.18.0 255.255.255.0
64.94.46.0/23 64.94.46.0 - 64.94.47.255 64.94.46.0 255.255.254.0
64.95.128.0/23 64.95.128.0 - 64.95.129.255 64.95.128.0 255.255.254.0
66.150.108.0/24 66.150.108.0 - 66.150.108.255 66.150.108.0 255.255.255.0
67.217.80.0/23 67.217.80.0 - 67.217.81.255 67.217.80.0 255.255.254.0
69.25.20.0/23 69.25.20.0 - 69.25.21.255 69.25.20.0 255.255.254.0
69.25.247.0/24 69.25.247.0 - 69.25.247.255 69.25.247.0 255.255.255.0
77.242.192.0/24 77.242.192.0 - 77.242.192.254 77.242.192.0 255.255.254.0
95.172.70.0/24 95.172.70.0 - 95.172.70.255 95.172.70.0 255.255.255.0
111.221.57.0/24 111.221.57.0 - 111.221.57.255 111.221.57.0 255.255.255.0
212.118.234.0/24 212.118.234.0 - 212.118.234.254 212.118.234.0 255.255.254.0
216.219.114.0/23 216.219.114.0 - 216.219.115.255 216.219.114.0 255.255.254.0
 

Third-party IP Ranges

You must also whitelist ranges for these third-party services:

Email Domains

For email invitations and correspondences from us and the LogMeIn software, we recommend allowing the following email domains through your email's spam and whitelist filters.
  • @e.join.me
  • @t.join.me
  • @e.logmein.com
  • @t.logmein.com
  • @e.lastpass.com
  • @t.lastpass.com

Cause

Resolution

Additional Information