FAQ

When accessing the the LogMeIn Central website, I get an error. What can I do?

Issue

Objective

Environment

Procedure

Answer

Symptom

In LogMeIn Central, when trying to view pages on the LogMein Central website, an unauthorized message appears.

Cause

Modern internet browsers have changed how they treat cross-site cookies which affect the cookies LogMeIn use.

 

Resolution

First try:

Solution One: Update your browser

Update your web browser to the most recent version. You can find information on how to do so on the browse's support site After that, try:

Solution Two: Clear your cookies

Clear the cookies for the web browser you are using. You can find information on how to do so on the browser's support site

Cause

Resolution

Additional Information