FAQ

What is the ActiveX control/plugin? What if I can't install it?

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Answer

The LogMeIn ActiveX control plugin is a piece of code that tells Internet Explorer how to display your host computer screen in the Internet Explorer Window.

If you are using Internet Explorer, the LogMeIn website will check to make sure you have the latest plugin installed when you connect to your host computer.  

Note:
If you do not have sufficient administrator rights or your browser is set to a high security level, you may not be prompted to install the ActiveX or Java Plugin. In this case, you can still use HTML-based remote control with limited functionality.

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Additional Information