FAQ

What does IP Mismatch mean?

Issue

Objective

Environment

Procedure

Answer

This issue is usually caused by connecting to the Internet while behind an Internet load balancer or reverse proxy (satellite).

To resolve, please perform the following steps from the host computer:

  1. Click on the following link: http://lmine.ws/t13uB7.
  2. Copy the information in the link and save it in Notepad on the host computer as IP Mismatch.txt.
  3. Rename the file: IPMismatch.reg
  4. Double click the file to attach the file to the registry.

Cause

Resolution

Additional Information