FAQ

My LogMeIn account is locked. What do I do?

Issue

Objective

Environment

Procedure

Answer

If you become locked out of your account, an email will be sent to your registered LogMeIn email address.  This email will contain a link that will allow you to unlock your account.

If you have not received this email within a few hours of the lock, please check your spam folder to ensure it was not blocked.

Cause

Resolution

Additional Information