FAQ

LogMeIn is not saving my credentials in Safari on my Mac, What can I do?

Issue

Objective

Environment

Procedure

Answer

Symptom

In Safari, login credentials are not saved automatically.

Cause

This is due to a privacy setting in safari that does not allow all credentials to be saved for all websites.

Resolution

  1. Click Safari in the top left corner of your screen
  2. Click Preferences
  3. Click the Privacy tab
  4. Select Always allow under Cookies and website data
  5. Restart Safari
Safari now saves login credentials after the restart.

Cause

Resolution

Additional Information