FAQ

List of LogMeIn printer driver files and registry keys

Issue

Objective

Environment

Procedure

Answer

LogMeIn Printing relies on the following registry key and files that should be in these locations:

For 32-bit operating systems, the driver files should be present in the following folder:

  • %systemroot%\system32\spool\drivers\w32x86\3\
    • LMIprinter.dll
    • LMIprinterdat.dll
    • LMIprinterui.dll
  • %systemroot%\system32\spool\prtprocs\w32x86\LMIproc.dll
  • %systemroot%\system32\LMIport.dll

Also check the following registry trees:

  • HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\LogMeIn Printer Driver
  • HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\LogMeIn Print Processor
  • HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\LogMeIn Printer Port Monitor

For 64-bit operating systems:
  • %systemroot%\system32\spool\drivers\x64\3\
    • LMIprinter.dll
    • LMIprinterdat.dll
    • LMIprinterui.dll
  • %systemroot%\system32\spool\prtprocs\x64\LMIproc.dll
  • %systemroot%\system32\LMIport.dll
Also check the following registry trees:
  • HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\LogMeIn Printer Driver
  • HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\LogMeIn Print Processor
  • HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\LogMeIn Printer Port Monitor

Cause

Resolution

Additional Information