FAQ

Kaspersky Endpoint Security for Business is not activating, what can I do?

Issue

Objective

Environment

Procedure

Answer

Symptoms

Kaspersky Endpoint Security for Business is not activating and is showing as greyed out in the system tray.

Cause

Kaspersky Endpoint Security for Business is being prevented from accessing the Kaspersky activation site URL:
activation-v2.kaspersky.com/
Important: The above URL is a database site, not something you can view in a browser.

Resolution

You must whitelist the Kaspersky activation site URL: activation-v2.kaspersky.com/
Important: The above URL is a database site, not something you can view in a browser

Cause

Resolution

Additional Information