FAQ

I have LogMeIn Pro, how do I redeem LastPass Premium?

Issue

Objective

Environment

Procedure

Answer

LogMeIn Pro users are eligible for free LastPass Premium! To redeem LastPass, follow the steps below.

  1. Log into your LastPass account. If you do not have one, please create one here first.
  2. In another tab in the same browser, log in on LogMeIn.com.
  3. In the top right corner, click Settings.
  4. Under the drop-down menu, click Redeem LastPass Subscription.
  5. On the next page, click the License Key # you would like to claim.
  6. You will be auto-directed to the LastPass website where you will be asked to confirm the upgrade.
  7. Click Confirm.

See the chart below to learn how many licences of LastPass Premium you will receive according to your LogMeIn Pro tier:

LogMeIn Pro Tier # of LastPass Premium licenses
2 1
5 3
10 5
25 10
50 25

 

Note: If you see "In order to upgrade your account, please log into LastPass", you are not signed into LastPass in that browser. 

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Resolution

Additional Information