FAQ

I can't type when accessing macOS Catalina. What can I do?

Issue

Objective

Environment

Procedure

Answer

Symptom

When accessing a mac running macOS Catalina, the host does not accept keyboard input.

Cause

Due to Apple's security features, keyboard input is blocked.

Resolution

  1. In the top-right corner, click on the Apple icon > System Preferences.
  2. Select Security and Privacy.
  3. Select Accessibility.
  4. In the bottom-left corner, click the lock icon. An Authentication dialog box appears.
  5. Log in with an Administrator account.
  6. De-select LMIGuiAgent.
  7. Select LMIGUIAgent.
Result
Keyboard input is now possible on your Mac.
 

Cause

Resolution

Additional Information