FAQ

How do I update to the latest version of LogMeIn?

Issue

Objective

Environment

Procedure

Answer

On Windows, from the LogMeIn Control Panel:

  1. On the host computer, click on the LogMeIn icon in the System Tray.
  2. Click LogMeIn Control Panel.
  3. Click the About tab.
  4. Click on Check for Updates.
  5. Follow on-screen instructions.

On Windows, using the MSI package:

If you are unable to update via the LogMeIn Control Panel, use the LogMeIn MSI package.

  1. Download and save the MSI package from www.logmein.com/logmein.msi
  2. Run the logmein.msi file to start the installation wizard.
  3. When prompted, choose the Upgrade option from within the installation wizard.
  4. Follow on-screen instructions.

On a Mac

  1. On the host Mac, click the LogMeIn icon in the Finder bar.
  2. Click LogMeIn Control Panel.
  3. Click the About tab.
  4. Click Check for Updates.

Cause

Resolution

Additional Information