FAQ

How can I install LogMeIn without the Display Accelerator?

Issue

Objective

Environment

Procedure

Answer

Some hardware may conflict with the mirror driver LogMeIn employs to display optimized remote screen video. You can install LogMeIn without the Display Accelerator and use the default screen display. 

  1. Download the LogMeIn manual installation file.
  2. Create a folder in the C:\ drive called LMI.
  3. Open the LogMeIn.zip file and extract it to the LMI folder.
  4. Press the Windows key and the R key at the same time to open the Run box.
  5. Type cmd and click OK.  The command prompt will open.
    • If the local operating system is 32-bit, then at the command prompt, type:
      cd C:\lmi\x86 (and press enter).
      logmein install -nomirrordrv (and press enter).
    • If the local operating system is 64-bit, then at the command prompt, type:
      cd C:\lmi\x64 (hit enter).
      logmein install -nomirrordrv (and press enter).
  6. When you receive a message that the install was successful, close the command prompt window.
  7. On the message that appears, click Open LogMeIn and follow the steps to assign the computer to your LogMeIn account.
Tip:To check system type (32 bit or 64 bit) press the Windows key and the Pause key at the same time to view system properties.
 
 

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Additional Information