QUESTION AND ANSWER

What do I need to do as a result of the merger if my account has API integration?

Issue

Objective

Environment

  • GoTo account with API integration

Procedure

Answer

If you have an API integration with your GoTo product, then you will need to update the integration by December 4, 2017 or API requests will fail. The future base URL for all GoTo API requests will be "https://api.getgo.com", and old URLs will NOT be redirected. 
Once the new base URL becomes active, please replace all instances of “https://api.citrixonline.com” with “https://api.getgo.com”. Note that the new base URL will not become active until after June 5, 2017, at which time the GoTo Developer Portal will also move to https://goto-developer.logmein.comPlease do not make changes before that time.

Cause

Resolution

Additional Information

For more information on merge related changes please visit our FAQ.