Why am I seeing that I have used more minutes then I have been billed for?
OpenVoice report shows more minutes were used then were billed
If the OpenVoice conference bridge does not receive a BYE signal from the caller, the caller will remain connected to the conference for approximately 600 minutes, after which the conference bridge will terminate the call.
- Generate an Open Voice Usage Report
- Locate the column where it states Rate in USD
- If the column shows zeros then you will not be charged for any of the 600 minutes