QUESTION AND ANSWER
Why Is My Email Address In The Bounced Email Filter?
| The Bounced Email filter prevents our email server from having to use resources trying to send an email to an address that is known to be failing. An automated process keeps track of failures and will add an email address to the bounce filter if certain criteria are met. Once on the bounce filter our mail server will make no attempt to send an email to that address until it is cleared. |
Please contact Customer Care to check/clear an email from the Bounce Filter.