Why am I getting an "Insufficient Permissions" error message?

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Your LogMeIn account must have an admin role in the following 2 places:

1. In the Admin Center:

2. In the Organization Center:

To fix this, do 1 of the following:

  • Sign in using an existing LogMeIn admin account that already has an Organization Admin role.
  • Contact your LogMeIn account admin to request that your account be additionally provisioned with an Organization Admin role.

Once you have logged in with a LogMeIn account that has an Organization Admin role, you can proceed to Step #5 in the "Set Connections" section of Configuring the Active Directory Connector v2.