HELP FILE

Run the Active Directory Connector v2

The Active Directory Connector (ADC) receives Active Directory user updates and automatically makes the same changes in your LogMeIn account. Once the ADC is configured with permissions and Active Directory groups, you can start the service. Starting the service launches the requests to the AD for any changes. For the first run this includes all groups and users within those groups. The ADC compares the AD data with the identity data in the SCIM* repository. Any new data in the AD is written into the SCIM data. If you have User Sync set up, any product entitlement rules will be executed automatically.

* SCIM is the System for Cross-domain Identity Management that defines how user identities are managed across multiple systems, generally over the Internet.

Topics in this article:

Start the Active Directory Connector service

Locate ADC log files in the Windows Event Viewer

Start the Active Directory Connector service

  1. Once you have installed and configured the ADC, click Start to run the ADC service. If you see a "Check Connections" option, be sure to verify the settings that you configured for the ADC.
  2. The Service Status now displays a "Running" state, which will continue to run until complete, then shut off until the next run as set by the polling interval that you configured for the ADC. Note: If you need to modify the configuration for any reason, click Stop to shut down the ADC before making changes.
  3. While the ADC service is running, it will populate any new users and their assigned directory groups in the Admin Center's User Sync tab. In the User Sync tab, you will be required to manually assign your desired products/tiers, roles, and priorities (i.e., Sync Rules) to each of your newly populated user groups. See Set Up and Run User Sync for next steps.

Locate ADC log files in the Windows Event Viewer

  1. Open the Windows Event Viewer (Start > All Programs > Administrative Tools > Event Viewer).
  2. In the left navigation, select Applications and Services Logs > ADCLog. Only Active Directory Connector logs will be displayed.

Related

Active Directory Connector v2

Active Directory Connector v2 requirements

Install Active Directory Connector v2

Update the Active Directory Connector

Configure the Active Directory Connector v2

Set Up and Run User Sync

Manage User Sync Rules

Manage Custom Attributes