HELP FILE

Active Directory Connector v2 Requirements

The Active Directory Connector (ADC) receives Active Directory user updates and automatically makes the same changes in your LogMeIn account.There are 4 areas of requirements to use the Active Directory Connector (ADC) effectively: Accounts, your Active Directory implementation, the Windows requirements for the ADC host machine, and your firewall settings. See all steps for setting up the Active Directory Connector v2 and managing users via User Sync.

Topics in this article:

Account requirements

Active Directory requirements

System requirements

Firewall settings

Account requirements

  • A LogMeIn product account with at least 1 Organization admin who also has a LogMeIn product admin role

Active Directory requirements

  • Windows account with the "Log on as a service" permission for the machine where ADC is installed. To enable this permission for your account, do the following:
    1. Click the Windows Start menu.
    2. Enter Local Security Policy.
    3. Go to Local PoliciesUser Rights Assignment.
    4. Right-click Log on as a service >PropertiesAdd User or Group.
    5. Add the ADC Service User (e.g., DOMAIN\username).
    6. Go to Check NamesOKOKApply to save your changes.
  • An Active Directory forest with Windows Server 2003 (or later) functionality.

System requirements

Operating System
  • Windows Server 2008 SP 2 or later (not necessarily a domain controller
  • Windows Vista SP 2 or later
Software
  • Microsoft® .NET Framework 4.5 update on the machine where the ADC will run (included in the ADC installer if needed)
Memory
  • 2 GB RAM or more recommended
Available Disk Space
  • 200MB or more (depending on log level and storage period)
Display
  • Minimum 1680 X 1050
Internet Connection

Firewall settings

Firewall settings should be configured as follows:

Use case <source server> <target server>:<port>
Interface for provisioning <ADC Server Name> api.getgo.com:443
Interface for logging; <source server> <ADC Server Name> logging.getgo.com:443
Interface for authentication; <source server> <ADC Server Name> *.logmeininc.com:443
Interface for checking new version of ADC; <source server> <ADC Server Name> s3.amazonaws.com:443
Insecure connections <ADC Server Name> Active Directory Domain Controller:389 (LDAP)
Secure connections <ADC Server Name> Active Directory Domain Controller:636 (LDAPS)
Global Catalog, Insecure connections <ADC Server Name> Active Directory Domain Controller:3268 (LDAP)
Global Catalog, Secure connections <ADC Server Name> Active Directory Domain Controller:3269 (LDAPS)

Steps for setting up the Active Directory Connector v2 and managing users via User Sync:

  1. Review the Active Directory Connector v2 requirements
  2. Set up an organization
  3. Install the ADC v2
  4. Configure the ADC v2
  5. Manage custom attributes (optional)
  6. Run the ADC v2
  7. Update the ADC v2 to the latest version (if applicable)
  8. Set up and run User Sync
  9. Manage User Sync rules