Multifactor authentication (also known as MFA) is an added level of security that you can enable for your user account.
To get started, sign in to your account:
You have successfully accessed your account's Sign In & Security page.
Next, enable enhanced security to begin the enrollment process via email verification:
You have successfully enrolled your GoTo account via email verification.
Complete the enrollment process by pairing your GoTo account with a multifactor authentication app:
You have successfully completed enrollment for multifactor authentication and paired your mobile device.
Now that your account is enrolled, sign out then sign back in to be prompted to use multifactor authentication:
You have successfully signed in to your GoTo account using multifactor authentication on your paired mobile device.
Note: You will not be prompted to enter a code from your authenticator app every time you sign in to your account or during your active sign-in session. Please see below for details.
View answers to frequently asked questions and troubleshooting topics.
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Note: If you are using the LastPass Authenticator, you can enable Cloud Backup to create a backup of your paired accounts, then restore from Cloud Backup to seamlessly recover them in case you ever lose or replace your mobile device.
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