In order to use the desktop app to host a meeting, you'll need to log in using your GoToMeeting username (email address) and password.
|
Q:
Why am I getting an "invalid email address or password" error message?
Q:
Why didn't I get my "Reset Password" email?
Q:
Why am I being asked to log in?
Return to Top
When you first join, you'll be prompted to choose which method you'd like to use to listen to the meeting audio.
Once you're in the session, you will see your audio controls on the Audio tab. You can switch audio modes at any time.
Show All | Hide All
Q:
Why do I see "View audio options" in the Audio pane?
Q:
Why can't I connect to audio?
Q:
Why can't anyone hear me?
Q:
Why don't I see the "Computer audio" and/or "Phone call" options?
Return to Top
Control your audio using the Audio button at the top of your Control Panel or Grab Tab, which will glow green when you are unmuted and others can hear you. You'll see a Mic icon for Computer audio, or a Phone icon for phone call audio.
You can also switch between Computer and Phone audio if needed by opening the Audio pane in the Control Panel.
Show All | Hide All
Q:
Why is my Audio button grayed out?
Q:
Why can't I mute myself?
Return to Top
The Attendees pane lets you see all the participants in your meeting and gives you access to GoToMeeting controls.
Click the Arrow icon next to any participant's name to see all options, including the following:
Show All | Hide All
Return to Top
All that your attendees need to join the meeting is the Join URL or the 9-digit meeting ID. You can quickly see and copy these things to your clipboard.
Smile! You can start, pause and stop sharing your webcam all using the Webcam button in your Control Panel or Grab Tab.
Want to preview your webcam feed first?
We know that you want to look your best! Just open the Webcam pane in your Control Panel (shown on the right) and click Preferences. You will then see a preview of your webcam feed on the Webcam tab.
Show All | Hide All
Return to Top
You can share your screen or even a specific application with the other attendees in the meeting. Use the Play button in your Control Panel or the Screen button in your Grab Tab to quickly start and stop sharing the screen of your main monitor.
» Open the Screen Sharing tab to see additional options:
Show All | Hide All
Return to Top
The Control Panel includes a Chat pane where you can exchange messages with other attendees. You'll see message notifications appear if your Control Panel is minimized to the Grab Tab.
» Use the To drop-down menu to select your recipients:
Show All | Hide All
Return to Top
GoToMeeting allows you to record your meetings (including shared screens and audio) and convert them to a shareable format. This allows you to easily share past meetings with others. Learn more.
Show All | Hide All
Return to Top
To save valuable space on your computer screen, you can collapse the full Control Panel into a small Grab Tab. Use the Arrow buttons to collapse and expand the Control Panel.
Show All | Hide All
Return to Top
Your Mac menu bar contains additional tools that you can use during the meeting such as editing your name and email, meeting subject, and welcome message.
To access the drop-down menus, click GoToMeeting, File, Edit, or any of the other menu items listed.
Show All | Hide All
Return to Top
Need some more help getting the most out of GoToMeeting? See these additional resources to learn more.
Show All | Hide All
Q:
Did you join with a mobile device?
Q:
Did you join from a Windows computer?
Q:
Did you join from a Mac computer, but it looks different than what's shown above?
Return to Top