LogMeIn Rescue Administration Center
Force the customer's desktop wallpaper and all user interface effects to be disabled during remote control. User interface effects include transition effects (fade, scroll), shadows under menus, and trailing effects while dragging windows.
- On the Organization Tree, select the Technician Group you want to work with.
- Select the Settings tab.
- Under Technician Console, select Disable visual effects.
- Save your changes.