This option is available to Master Administrators and Master Account Holders.
- In the Administration Center, go to the Global Settings tab.
- Under Labels, click Manage Labels. The Add/Remove Labels page is displayed.
- Click the gear icon. The Add new labels option is displayed.
- Under Add new labels, name the new label and click Add. The new label is displayed.
Tip: Repeat this step for each label you want to add.
- Click Done.
Remember: Don't forget to assign labels to Channels or Technician Groups.