Workstation Login stopped working after I migrated to the LastPass Authenticator, what should I do?
If you migrated from the LastPass MFA app to the LastPass Authenticator app and are no longer receiving authentication prompts when logging in to your workstation, you will need to re-pair your workstation installation with the authenticator app. If you are still having trouble, you will need to re-pair your LastPass account with the authenticator app.
Re-pair your installation with the LastPass Authenticator
Re-pair your LastPass account with the LastPass Authenticator
If you have re-paired your workstation installation with the LastPass Authenticator app but are still not receiving an authentication prompt, test authentication for your LastPass account by logging in to the LastPass Authentication portal, as follows:
- Go to the LastPass Authentication portal at .
- Enter your email address, then click Log In.
Result: An authentication prompt is sent to your mobile device via the LastPass Authenticator app – tap or select Accept to authenticate.