HELP FILE

Why are there duplicate entries of my email address in my dark web monitoring list?

Your dark web monitoring list may contain duplicate entries of the same email address if there is a space at the end of your email address for one of your Vault items.

If you have multiple Vault items associated with the same email address and one entry contains a space at the end of the email address, the dark web monitoring feature will capture this as a separate email address altogether, and therefore create a new entry to be monitored.

If desired, you can locate the item in your Vault (associated with the email address that contains the extra space) and remove the extra space.