HELP FILE

What levels of customer support does LastPass offer?

LastPass offers three (3) levels of Customer Support: Basic, Personal, and Business. The customer support offerings available to you will vary, depending on your plan.

  Support Articles Community 24/7 Email Support 24/7 Phone Support
Basic
  • LastPass Free
Personal
  • LastPass Premium
  • LastPass Families
Business
  • LastPass Teams
  • LastPass Business **
    • LastPass Business + Advanced SSO add-on
    • LastPass Business + Advanced MFA add-on
    • LastPass Business + Advanced SSO + Advanced MFA (bundle)

Email Support will be removed from LastPass Free users on August 23, 2021. Learn more about these changes.

** Receives highest priority

Note: Support offerings are subject to change.