HELP FILE

What data is collected when I use the LastPass Password Manager app for iOS?

Below we have provided detail about the data we collect in the LastPass Password Manager app for iOS. In order to present this detail in a format that is consistent with the LastPass privacy disclosure in the App Store, we have divided data types into two main categories (data linked to you and data not linked to you), and further divided it by our use of the various data types using definitions recommended by Apple.

Data Linked to You

Developer's Advertising or Marketing

Contact Info
The user's email address is collected when they register for a LastPass account (trial or paid).
Usage Data
The actions taken by the user within the app (e.g., update a site password, add a new secure note, etc.), which are analyzed to improve the operability of the mobile app and overall user experience.

Analytics

Location
The user's "coarse location" (which is Apple's term for approximate location) is collected via the user's IP address to ensure their login sessions to LastPass are secure and verified. Login attempts to access LastPass from an unidentified location from any new computer, mobile device, or new IP address may require email verification. Learn more about granting access to a new device or location.
User Content
Users have the ability to send log files from the mobile app to LastPass Support to assist with resolving technical issues experienced in the app.
Identifiers
The user's ID is used for analytics and to implement security measures as well as improve scalability and overall app performance.
Usage Data
The actions taken by the user within the app (e.g., update a site password, add a new secure note, etc.), which are analyzed to improve the operability and overall user experience.

App Functionality

Contact Info
The user's email address is collected when they register for a LastPass account (trial or paid).

Data Not Linked to You

Analytics

Diagnostics
App crash reports sent by users from the mobile app to LastPass Support that help identify trends and/or issues of in-app performance.

We hope this detail is helpful to you. For more information about Apple's App Store privacy disclosure requirements, please see this page.

For more information about LastPass and LogMeIn’s commitment to privacy and security, please visit our Trust & Privacy Center and review our Privacy Policy.