HELP FILE

Use the LastPass Self-Service Training Portal

Your organization has teamed up with LastPass to provide you with a world class password management tool. To help you successfully start using LastPass, a training session will walk you through the primary features and benefits. The training session provided by LastPass is a self-paced course that should take about 30 minutes to complete. The course is structured to be taken in linear succession, but you can view any lesson at any time.

Note: The instructions below are intended for LastPass users whose account is not managed by an assigned Customer Success Manager. If you are unsure of your account type, please contact your LastPass admin for more information.

Topics in this article:

Before you begin

Register

Sign in

Navigate

Before you begin

In order to sign up, you will need an "access code" before you can proceed with the registration process. Your access code is dependent on whether your LastPass account is managed by a Customer Success Manager, so it is crucial that you obtain the correct access code in order to proceed. If you are unsure of your account type, please contact your LastPass admin for more information.

If you are sure that your LastPass account is maintained by a Customer Success Manager, please do not proceed. Instead, contact your dedicated Customer Success Manager to obtain a unique code for your account type.

If you are sure that LastPass account does not have a Customer Success Manager assigned, use the following access code in the next steps:

lastpass-101

Register

  1. Open your web browser and navigate to https://lastpass.skilljar.com.
  2. Click the Sign Up tab.
  3. Enter lastpass-101 as your access code.
  4. Fill in your first name, last name, and email address.
  5. Create a password, then confirm your new password.
  6. Click Sign Up.
  7. You are now registered, and can log in to this training portal at any time with the credentials you provided.

Sign in

Once you have registered, you can sign in as follows:

  1. Open your web browser and navigate to https://lastpass.skilljar.com.
  2. Click the Sign In tab.
  3. Enter your email address and password.
  4. Click Sign In.

Note: If you have forgotten your password, click Forgot Password? and enter your email address, then click Reset My Password to be sent a password reset link.

Navigate

Once you have signed in, you can click on the first course lesson to begin, which may also include video content. When prompted, complete the short quiz provided. When you have finished the entire lesson and quiz, you will receive a certificate of course completion. Click Download as PDF at the bottom to save it. In the left navigation, click Keep going... to move on to the next course lesson.

As you complete each lesson, a "Complete" banner will be displayed over each finished course.