HELP FILE

Transakt Authentication

Transakt is an app developed by Entersekt to bring banking-grade Two-Factor Authentication to your mobile device. Transakt works with LastPass to enable you to authenticate your login by responding to a simple Accept or Reject prompt directly on your mobile device. Transakt protects you against threats such as phishing, man-in-the-middle, man-in the-browser, and replay attacks.

Note: Feature availability may vary depending on your account type.

For LastPass admins, it is recommended that you complete the steps for enabling Multifactor Authentication in the Admin Console.

For LastPass users, you can begin by installing Transakt on your iOS, Android, or BlackBerry device. Once installed, it is required that you follow all steps in Enable Multifactor Authentication (Users) before proceeding.

Please note that if you have more than 1 Multifactor Authentication option enabled for your account, you must select your desired default authentication option from the drop-down menu at the bottom of your Multifactor Options window in order to be prompted to authenticate with your preferred option when logging in to LastPass.

Topics in this article:

Set up and configure

Use Transakt Authentication

Disable authentication for a new or lost device

Set up and configure

  1. Enable Multifactor Authentication in your LastPass account.
  2. Click the Edit icon for Transakt Authentication.
  3. For the "Enabled" option use the drop-down menu to select Yes.
  4. For the "Permit Offline Access" option, use the drop-down menu to choose from the following:
    • Select Allow if you wish to allow access to Transakt even when you are offline. This will store an encrypted Vault locally so you can log in without using Multifactor Authentication in case of a connectivity issue.
    • Select Disallow to prevent offline access, which requires the use of Multifactor Authentication and to be connected to the internet when using Transakt Authentication.
    • Note: If this option is selected and you are not connected to the internet and/or https://lastpass.com is not available, you will be unable to access your Vault. Learn more about offline access.

  5. For the "PIN" section, you can enter a unique PIN number (up to 6 characters) that you will be prompted for every time you sign in to LastPass (optional).
  6. For the "More Information" section, you can choose to be directed to this article.
  7. Click Update when finished, then enter your Master Password and click Continue. A QR code and 8-digit numeric code is displayed.

  1. On your mobile device, open the Transakt application and click the Add icon then allow access to your camera when prompted.
  2. You can choose to use your mobile device camera to scan the QR code displayed in your web browser, or tap Enter the Code Manually, tap to enter the 8-digit code displayed below the QR code, then tap Submit. Once your login is verified, you can click OK on the confirmation message in your web browser that your settings were successfully updated.

Use Transakt Authentication

  1. Open the Transakt app on your mobile device.
  2. On your desktop web browser, log in to LastPass.
  3. On your mobile device, tap Accept on the Login Request screen to verify your login, which automatically logs you in to your LastPass account on your web browser.

Disable authentication for a new or lost device

If your phone number has changed or mobile device used for authentication is lost, you can click I've lost my device on the Multifactor Authentication window. Once redirected, you can enter your LastPass email address and click Send Email to be sent an email with a set of instructions on how to disable Multifactor Authentication. If you do not receive an email, you may have a secondary security email enabled where the email was sent instead, and/or check your spam/junk email filters. If you are an Enterprise user, your account may have policies enforced that prevent disabling Multifactor Authentication via email. For these users, please contact your LastPass admin to disable it for you.