HELP FILE

Use Smart Card Authentication

LastPass has support for Smart Card readers for computers running Windows, macOS, or Linux. Additionally, SafeSign middleware, Internet Explorer, Firefox, and Chrome support this feature. Safari and Opera can be supported by installing an additional Binary Component via the LastPass Universal Installer.

Note: Feature availability may vary depending on your account type.

OpenSC is also supported as an alternative to SafeSign (currently only on Windows and Linux). Please note that since some web browsers still run in 32-bit mode (even on 64-bit versions of Windows), you may need to install both the 64-bit and 32-bit versions of OpenSC.

  • For Windows, please ensure aetpkss1.dll or opensc-pkcs11.dll is present on your system (located at C:\Windows\System32).
  • For macOS, please ensure libaetpkss.dylib is present on your system (located at /usr/local/lib).
  • For Linux, please ensure libaetpkss.so or opensc-pkcs11.so is present on your system (located at /usr/lib).

Please be sure that an RSA Key is present on your Smart Card. This RSA Key must be capable of encryption and decryption so that LastPass can verify your Smart Card’s security.

For LastPass admins, it is recommended that you complete the steps for enabling Multifactor Authentication in the Admin Console.

Set up and configure in LastPass

  1. Insert your Smart Card into your card reader.
  2. Log in to LastPass and access your Vault by doing either of the following:
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
  3. Select Account Settings in the left navigation.
  4. Click on the Multifactor Options tab.
  5. Click the Edit icon Edit option for Smart Card Authentication
  6. For the "Type" option, use the drop-down menu and select Smart Card Reader.
  7. For the "Enabled" option, use the drop-down menu and select Yes.
  8. When prompted, enter your Master Password and click OK.
  9. Follow the prompts to finish setting up Smart Card Authentication.
  10. Click Update when finished.

Using Smart Card Authentication

  1. On your desktop web browser, log in to LastPass at https://lastpass.com/?ac=1 with your username and Master Password.
  2. When prompted by LastPass, enter your Smart Card Pin to authenticate.

About using multiple Multifactor Authentication options

Please note that if you have more than one Multifactor Authentication option enabled for your account, you must select your desired default authentication option from the drop-down menu at the bottom of your Multifactor Options window in order to be prompted to authenticate with your preferred option when logging in to LastPass.

Select preferred Multifactor Authenticator

Disabling authentication for a new or lost device

If your phone number has changed or the mobile device used for authentication is lost, you can disable Multifactor Authentication via email so that you can log in to your LastPass account.

Related

Enable Multifactor Authentication (Users)

How do I disable Multifactor Authentication as a user?

Why are my credentials filled before I am prompted for Multifactor Authentication?