HELP FILE
Manage Your Master Password Reminder
When you created your account and set up your Master Password, you were given the option of creating a password hint. If you want to create a new password hint/reminder, you will need to change your Master Password to set a new hint or update an existing hint.
View your Master Password Reminder
- Log in to LastPass and access your Vault by doing either of the following:
- Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
- In your web browser toolbar, click the LastPass icon
then click Open My Vault.
- Click Account Settings in the left navigation.
- On the General tab under Login Credentials, click View next to the Master Password Reminder option.
- If you set up a Master Password Reminder, it is displayed within the prompt. If you do not encounter a prompt, it means you have not set up a Master Password Reminder.
Change your Master Password Reminder
- Log in to LastPass and access your Vault by doing either of the following:
- Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
- In your web browser toolbar, click the LastPass icon
then click Open My Vault.
- Select Account Settings in the left navigation.
- On the General tab under Login Credentials, click Change Master Password.
- In the new web browser page or tab that opens, enter your current password, then create a new Master Password. Enter a password hint (recommended – this is a clue that is sent in a reminder email to help you remember your Master Password if it is ever forgotten).
- When finished, click Save Master Password to save your changes.
- Once updated, you will need to click the inactive LastPass icon
to log in once more to authenticate using your new Master Password.
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