HELP FILE

How do I manage my Trusted Devices in Account Settings?

Multifactor authentication is a security feature that can be enabled for protection against unauthorized access to your account. If you're using a personal device that is only used by you, and you follow general security best practices (e.g., run anti-virus service, avoid accessing suspicious links, etc.), you can choose to "trust" your device, which skips the multifactor authentication prompt for 30 days.

If you want to rename a trusted device, click on the Edit icon , type a new name into the Label field, then click the Save icon to save your changes.

Trust a device

Skip multifactor authentication from a specific device that you trust for 30 days (but still be prompted on other devices).

To trust a device, do the following:
Note: These steps must be completed on every device that you want to mark as trusted.
  1. Log in to LastPass from the trusted device you want to skip multifactor authentication prompts.
  2. When prompted by multifactor authentication, check the box to enable the Trust this < device > for 30 days option.

    Attention: If you are not prompted with this option, it means either you have not enabled multifactor authentication or you have already set this device as trusted.

This device is now listed in your Trusted Devices.

Revoke trust or delete a trusted device

If you set up multifactor authentication on your account but need to revoke trust for a particular device or remove a device from your Trusted Devices go the Trusted Devices tab in your Account Settings.

Tip: Devices for which you revoke trust will still remain in your trusted devices list. To fully remove a trusted device, delete it instead.
  1. Log in to LastPass and access your Vault by doing either of the following:
    • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
    • Go to https://lastpass.com/?ac=1 and log in with your email address and Master Password.
  2. Select Account Settings in the left navigation.
  3. Click the Trusted Devices tab.
  4. Select from the following:
    To do this Do this
    Revoke trust for a device
    1. Locate your desired device (the default auto-generated name will be alphanumeric, unless you renamed it), then uncheck the box for the Enabled option.
    2. You have revoked trust for this device, and you will be prompted to authenticate the next time you access LastPass from this device.
    Delete a trusted device
    1. Click the Delete icon .
    2. Click OK to confirm.